Terms
Last updated 2026. Coco is in beta.
Coco is not medical care
Coco is an AI companion for reflection and journaling. It is not a therapist, doctor, or crisis service, and it does not diagnose, treat, or prevent any condition. Nothing Coco says should be taken as medical or psychological advice. If you are struggling, please speak to a qualified professional — our crisis resources page lists places to start.
In an emergency
If you are in immediate danger or thinking about harming yourself, contact your local emergency number or a crisis line straight away. Do not rely on Coco.
Your account
- You must be 18 or older to use Coco.
- Keep your login details to yourself; you are responsible for activity on your account.
- One account per person.
- We may suspend accounts used to harm others or to abuse the service.
Your content
What you say to Coco stays yours. We store it to run the service and to give you continuity between sessions, as described in our privacy policy. You can delete individual memories, whole sessions, or your entire account at any time.
Beta software
Coco is offered as-is while in beta. Features may change or break, and sessions may occasionally fail. We do not guarantee uninterrupted availability.
Payment
Paid tiers are billed for the period shown at checkout. You can downgrade or cancel at any time from Billing; access continues to the end of the period you have paid for.
Changes
We may update these terms as Coco develops. Material changes will be surfaced in the app before they take effect.
Contact
Questions about these terms can go to the contact address listed in the app.